My Cell Phone Provider Suffers from Too Many Digits

by | Mar 14, 2007 | Uncategorized

This has nothing to do with podcasting, but I had to share. I’m on the phone with my cell phone provider trying to figure out why I’m paying way more than I’m supposed to each month.

At the end of the call, the customer service rep says:

“My name is Suriya.”

So, I’m thinking to myself, Well that’s new. They never remind you what their names are.

While thinking, Suriya continues:

“And my employee number is 667…”

And I’m thinking, Well, that’s easy to remember. What an added customer service touch.

“…2390071.”

Great, just like a phone company to make even their own employee numbers hard to remember. Similar to the contracts they put you under.

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