How to Lose Customer Confidence Fast

by | Mar 18, 2008 | Virtual Events & Telesummits | 1 comment

This is totally unbelievable. Watch this video to see how unprofessional the reporter and the anchor are on live TV.

Which brings me to my question – are you and your team on the same page? If a customer has an objection, do you fight with your contractor, vendor, supplier or colleague in front of the customer? Or, do you show a united front?

Hat tip to Lee Hopkins.

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1 Comment

  1. Dwann

    Oh my! as a former on-air reporter/anchor for television stations across the country, I CAN’T believe how immature both the anchor and reporter acted, especially the anchor.
    UNBELIEVABLE.
    Clearly they both have issues with each other that unfortunately were displayed LIVE on the air.