Blog

How to Lose Customer Confidence Fast

This is totally unbelievable. Watch this video to see how unprofessional the reporter and the anchor are on live TV. Which brings me to my question - are you and your team on the same page? If a customer has an objection, do you fight with your contractor, vendor,...

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New Media Expo

I'm a late addition to the New Media Expo, but I'm happy to announce that I'll be speaking at this year's event on Saturday August 16th @ 11:45am. It looks like I'm the only Canadian on the bill, so I'm going to represent my Canuck peeps. My topic? Beyond Sponsorship:...

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Podcasting for Profit with Jan Marie Dore

Jan Marie Dore (pictured left), founder of Femalepreneurs.com, will be interviewing me about Podcasting for Profit on March 20th at 4pm EST. To access the session live, you need to register for her coaching club.  Or, you can sign up to listen to the webcast of the...

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Do You Respect the Trust that People Put in You?

I have a reach of about 10,000 through my RSS feed, email list, mailing list and search engine traffic. I tell you this not to boast, but to share with you how careful I am about the things I talk about on my blog and in my weekly ezine. Each person has put some trust...

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No iPhone, No Flip Camera, Canada Sucks

Last year, Apple came out with the iPhone in the United States. I enviously watched my colleagues at the New Media Expo last September using their cool iPhones. I'm in the market for a new cellphone and I want to purchase the iPhone. Then, Oprah mentions the Flip...

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